Computer Service and Support – Orlando

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About

A trusted technology consultant since 1982

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Our Company

The Dytech Group, Inc. provides IT support and consulting to businesses, helping them use IT and cloud services to be more productive and efficient with a high level of security. Founded in 1982, the Dytech Group is in its 35th year of business. The staff of the Dytech Group has experience in all aspects of technology, cloud solutions and managed services. The Dytech Group is committed to supporting the latest technologies for companies in Orlando and the state of Florida.

Our Corporate Mission

NETWORKING SPECIALISTS
The Dytech Group is a Microsoft Certified Partner that sells and supports Microsoft Windows Server 2003/2008/2012 networks. Support for wide area networks (WAN), virtual private networks (VPN), and TCP/IP routing issues are among the Dytech Group’s specialties. With full time onsite field service engineers, plus full time help desk staff, the Dytech Group can handle network emergencies quickly. The Dytech Group can be your Outsourced IT department.  The Dytech Group technical staff has all the latest certifications, including Microsoft MCSE’s, MCP’s, and various other certifications from major manufacturers. The Dytech Group is a Microsoft Cloud Partner, Microsoft Silver Partner, VMware Reseller, and a Cisco Authorized Reseller. Other authorizations include Watchguard Certified Professional and Sonicwall Firewall Reseller. Professionally installed data and voice cabling is also provided. The Dytech Group is committed to being trained and up to date with the latest technology.

DYTECHONE MANAGED SERVICES
More and more businesses are seeing the need to partner more closely with their IT Service Provider with the application of Managed Services. The Dytech Group can in a seamless way become your inhouse IT staff through the use of Managed Services. We will provide an IT support staff during normal business hours for all of your needs. This is in the form of phone support help desks, onsite service, and remote management and monitoring of the desktops, servers, and network. Also included is our Virtual CIO (Chief Information Officer) service.  This helps a business control costs and reduces downtime.

CLOUD SOFTWARE SOLUTIONS/SERVICES
The Dytech Group can supply cost saving solutions that filter SPAM or unsolicited email and viruses. Remote Backup Services over the Internet are also provided. Enterprise and network wide security solutions are available. Another cost effective solution is website filtering to block access to unacceptable sites. We are experienced in setting up Virtual Private Networks over the Internet. The Dytech Group supplies services such as cloud computing, web hosting, email migration, co-locating of client’s web servers, hosted VOIP and ASP services.

Our Team

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Dennis Bell, President
Dennis is the founder and owner of the Dytech Group. He is a native Floridian and graduate of Florida State University who loves living in Florida. He has experience in starting and selling businesses.  Dennis enjoys helping a business use technology to provide better customer service in an efficient manner. LinkedIn – Email


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Steve LaPha, Vice President
Steve, a thirty+ year veteran of the computer industry started with Dytech Group 18 years ago as a Network Engineer. He came from the government computer sales and service industry where he owned his own business for fifteen years supplying personal computers to NASA at the Kennedy Space Center. He was promoted to Service Manager, General Manager and now Vice President of the company. He works along with Dennis Bell, the President, running the business and supervising thirteen employees. The IT service business employs eight full time Network Service Engineers. The primary business is providing Computer Network Service and Managed Services to small and medium size businesses in Orlando and the Central Florida area under the DytechONE brand.

Testimonials

“Our IT ace in the hole. Great knowledgebase and timely service. Dennis, your whole team is tremendous. Have and continue to enjoy working with them”

“Excellent customer service and field engineers take time to explain IT issues with me. Dytech is a perfect fit for our small company”

“We have confidence in our IT equipment because Dytech has consistently provided superior service. You’re the best!”

“Dytech Group is knowledgeable in the latest tech solutions. We think you do a good job of meeting our needs and appreciate the return calls and walking us through some problems.”

“Provide excellent telephone and on-site support. Thank you for helping us through our panic moments”

“I like that you can dial-in and fix some of the problems” “Very helpful in explaining and solving the problem” “Understands networks and firewalls because some companies do not”

“Professional and knowledgeable staff. I appreciate that I can call or email for tech support on minor issues”

“You were able to fix one of our computers before the tech support in Houston could even respond. Great team within your office and the service techs have never let us down or leave us without computers.”

“You schedule around what we need. You are honest about what we need. Good understanding from service techs of problems and solutions. Thanks for all of your guys’ help!”

“I always get the impression that your staff is concerned regardless of how small the problem” “Dytech is able to diagnose and solve problems. Staff is very pleasant and cordial. They respond promptly to our calls”