Are you in the market for an Orlando IT service provider? If so, the search results can be a little overwhelming. How do you know if you’re choosing the best one?
Looking for an Orlando IT service provider can be an extensive process. One way to narrow down the search results is to determine what you actually need for your business. Once you have a clear understanding of your needs, you can start sorting through the different Orlando IT service providers that meet your criteria.
Some things to be on the lookout for when choosing an Orlando IT service provider:
Services
Does the company offer managed IT services? Managed IT services allow you to turn over all your IT needs to a service provider. Your managed service provider (MSP) takes on the responsibility of monitoring and maintaining your IT system 24/7. Dytech is a managed service provider and combines all the disciplines of an IT department into a single solution.
Reviews
Check the company’s reviews online. You can learn a lot from reading the reviews left by real customers and clients on the internet. Does the company have a history of not answering the phones? Do they return calls and emails promptly? What about on-site service time? How long does it take them to solve an issue? If they don’t have any reviews online, ask them if they could provide references from current clients. It’s important to find an Orlando IT service provider that has a quick response time and can resolve issues quickly. See some of Dytech’s customer reviews here.
Knowledgeable
Every business is unique, so you will want to find an Orlando IT service provider that can offer services or design custom solutions to meet your business’s needs. Look for a provider who has experience working in your industry. The more knowledgeable they are in your field, the better the solutions, products, and insight they can offer you.
Qualified
When on the hunt for the best Orlando IT service provider, you will want to make sure that the company you choose has a team of highly trained and qualified technicians. The company you choose should have employees who are educated and extensively trained in information technology. Feel free to ask the company questions about how they hire their technicians and what types of training and continuing education they provide their employees.
Insured
We all know accidents can happen, but what about costly accidents? Asking a company if they are insured is a good way to verify that they have the necessary means to assume the cost of any mistakes made on their part. You don’t want to have to deal with the headache of fixing a mistake that wasn’t yours, on top of paying for it.
Longevity
How long has the company been in business? Do they have plans to remain in business long term? Ask about their plans for the future and how they plan on continuing to grow and remain open. You don’t want to hire an Orlando IT service provider only for them to close their doors a few years down the road.
Billing
One thing you don’t want to do is pay for a bunch of items or services you don’t need. Here at Dytech, we offer a low monthly rate for all managed services needs – with no added fees or surprises. We also offer a monthly plan for data protection, saving you money and major upfront expenses.
If you’d like to learn more about Dytech, call us to schedule a free consultation!