Outsourcing your company’s IT service is a major decision. Here are some tips on what to look for before choosing an Orlando IT service provider.
Before deciding which Orlando IT service provider to partner with, consider your company’s needs. Whether you have five employees or 100, the security of your data is vital to your success. Every business is different, but at Dytech Group, we feel the following services are necessary for most, if not all, of our clients.
Firewall Installation and Maintenance
Your network’s first line of defense against outside aggressors is a firewall. This software can be installed on your system by your Orlando IT service provider and will scan all incoming traffic for signs of malicious intent. Your firewall can be set up to only allow certain domains to access your network, and if anything looks suspicious, the data will be turned away.
Our IT service team at Dytech Group can assess your current firewall and determine if you are ready for an upgrade. If you don’t yet have a firewall installed, we can handle that for you as well. We can also check in on your software periodically to make sure it is working properly and is up to date.
After your firewall is installed and your system is being safeguarded from malicious outside data, consider adding monitoring software to keep an eye on your network from the inside. Dytech Group’s team of IT professionals can guide you through choosing the right monitoring software for your organization, then install it, and train you on how to use it.
If you choose our monitoring service, we are able to watch your network in real-time and defend against any cyber attacks that are attempted.
Speaking of cyber attacks, when looking for an Orlando IT service provider, ask about their cybersecurity experience. Cyber criminals are becoming more sophisticated by the day, and attacks are becoming harder to defend against. You need an IT partner who is keeping a close eye on the current cyber crime trends and can easily spot when your system is in danger.
Your Orlando IT service provider can train your employees on the best ways to recognize a potential threat and what the next steps should be. Since most cyber attacks infiltrate a network via email with phishing or malware, it’s crucial to the safety of your network that your employees know when it’s safe to click on a link or attachment and when they need to notify your security team that something looks suspicious. Dytech Group’s IT service personnel can handle any training you may need.
Help Desk Services
With the increase of technology in our offices comes the increase in the need for daily technical support. Keeping a tech support staff in-house, however, can be cost-prohibitive. Outsourcing this service to Dytech Group has many benefits, including:
- A team of U.S.-based industry experts, current in all technology best practices
- Experts who are available any time, day or night
- Lower costs than in-house tech support
- More time for employees to focus on profit-generating activities
- Less downtime; more productivity
Dytech Group has a variety of service options that will meet the needs of any size business and budget. Whether you only need software updates or you need continuous monitoring of your entire network, we can help. We are confident that you will be happy with our services, just like this satisfied customer:
“Dytech is a perfect fit for our small company. Excellent customer service and field engineers take time to explain IT issues with me.”
Contact Dytech Group today to set up a consultation.